Privacy Policy

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1. Our Commitment to Your Privacy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Application depends on the content and materials you use, and includes:

2.1 Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Application or when you choose to participate in various activities related to the Application, such as online chat and message boards.

2.2 Usage Data

Information our servers automatically collect when you access the Application, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Application. If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide.

2.3 Location Data

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device's settings.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Application to:

• Create and manage your account.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Application.
• Generate a personal profile about you to make future visits to the Application more personalized.
• Increase the efficiency and operation of the Application.
• Monitor and analyze usage and trends to improve your experience with the Application.
• Notify you of updates to the Application.
• Offer new products, services, and/or recommendations to you.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of the Application.
• Resolve disputes and troubleshoot problems.
• Respond to product and customer service requests.
• Send you a newsletter.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.

5. Data Retention

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us.

7. GDPR Data Protection Rights

We are a Data Controller of your information. If you are a resident of the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it.

We may process your Personal Information because:

• We need to perform a contract with you.
• You have given us permission to do so.
• The processing is in our legitimate interests and it's not overridden by your rights.
• For payment processing purposes.
• To comply with the law.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Information.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: support@eaststellar.com

隐私政策

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1. 我们对您隐私的承诺

您的隐私对我们至关重要。本隐私政策解释了当您使用我们的应用程序和服务时，我们如何收集、使用、披露和保护您的信息。请仔细阅读本隐私政策。如果您不同意本隐私政策的条款，请不要访问该应用程序。

2. 我们收集的信息

我们可能以多种方式收集有关您的信息。我们可能通过应用程序收集的信息取决于您使用的内容和材料，包括：

2.1 个人数据

您在注册应用程序或选择参与与应用程序相关的各种活动（如在线聊天和留言板）时自愿提供给我们的个人身份信息，例如您的姓名、送货地址、电子邮件地址和电话号码，以及人口统计信息，例如您的年龄、性别、家乡和兴趣。

2.2 使用数据

当您访问应用程序时，我们的服务器自动收集的信息，例如您的 IP 地址、浏览器类型、操作系统、访问时间以及在访问应用程序之前和之后直接查看的页面。如果您使用的是我们的移动应用程序，此信息还可能包括您的设备名称和类型、操作系统、电话号码、国家/地区、您对帖子的点赞和回复，以及通过服务器日志文件与应用程序和其他用户的其他互动，以及您选择提供的任何其他信息。

2.3 位置数据

我们可能会请求访问或许可以及跟踪来自您移动设备的位置信息（无论是持续跟踪还是在您使用我们的移动应用程序时），以提供基于位置的服务。如果您希望更改我们的访问权限，可以在设备的设置中进行更改。

3. 我们如何使用您的信息

拥有关于您的准确信息使我们能够为您提供流畅、高效和定制的体验。具体而言，我们可能将通过应用程序收集的关于您的信息用于：

• 创建和管理您的帐户。
• 就您的帐户或订单向您发送电子邮件。
• 启用用户之间的通信。
• 完成和管理与应用程序相关的购买、订单、付款和其他交易。
• 生成关于您的个人资料，以使将来访问应用程序更加个性化。
• 提高应用程序的效率和操作。
• 监控和分析使用情况和趋势，以改善您对应用程序的体验。
• 通知您应用程序的更新。
• 向您提供新产品、服务和/或建议。
• 根据需要执行其他业务活动。
• 防止欺诈交易、监控盗窃并防范犯罪活动。
• 处理付款和退款。
• 请求反馈并就您对应用程序的使用与您联系。
• 解决争议和排除故障。
• 回应产品和客户服务请求。
• 向您发送时事通讯。

4. 数据安全

我们使用管理、技术和物理安全措施来帮助保护您的个人信息。虽然我们已采取合理措施来保护您提供给我们的个人信息，但请注意，尽管我们做出了努力，但没有任何安全措施是完美或不可逾越的，也没有任何数据传输方法可以保证不会发生任何拦截或其他类型的滥用。在线披露的任何信息都容易受到未经授权方的拦截和滥用。

5. 数据保留

我们只会在为实现我们收集信息的目的（包括为满足任何法律、会计或报告要求）所必需的时间内保留您的个人信息。在确定个人数据的适当保留期限时，我们会考虑个人数据的数量、性质和敏感性，未经授权使用或披露您的个人数据的潜在风险，我们处理您的个人数据的目的以及我们是否可以通过其他方式实现这些目的，以及适用的法律要求。

6. 您的权利

根据您所在的位置，您可能对您的个人信息拥有以下权利：

• 访问权 – 您有权请求获取您的个人数据副本。
• 纠正权 – 您有权请求我们纠正您认为不准确的任何信息或补充您认为不完整的任何信息。
• 删除权 – 在某些情况下，您有权请求我们删除您的个人数据。
• 限制处理权 – 在某些情况下，您有权请求我们限制处理您的个人数据。
• 反对处理权 – 在某些情况下，您有权反对我们处理您的个人数据。
• 数据可移植权 – 在某些情况下，您有权请求我们将收集到的数据传输给其他组织，或直接传输给您。

如果您想行使这些权利中的任何一项，请与我们联系。

7. GDPR 数据保护权利

我们是您信息的“数据控制者”。如果您是欧洲经济区 (EEA) 的居民，我们收集和使用本隐私政策中所述个人信息的法律依据取决于我们收集的个人信息以及我们收集信息的具体背景。

我们处理您的个人信息可能是因为：

• 我们需要履行与您的合同。
• 您已允许我们这样做。
• 处理符合我们的合法利益，并且您的权利不优先于这些利益。
• 用于支付处理目的。
• 为了遵守法律。

如果您是欧洲经济区 (EEA) 的居民，您拥有特定的数据保护权利。我们旨在采取合理措施，允许您更正、修改、删除或限制您的个人信息的使用。如果您希望了解我们持有您的哪些个人信息，并希望将其从我们的系统中删除，请与我们联系。

在某些情况下，您拥有以下数据保护权利：

• 访问、更新或删除我们持有的关于您的信息的权利。
• 更正权。 如果信息不准确或不完整，您有权要求更正您的信息。
• 反对权。 您有权反对我们处理您的个人信息。
• 限制权。 您有权要求我们限制处理您的个人信息。
• 数据可移植权。 您有权以结构化、机器可读且常用的格式获得我们持有的关于您的信息的副本。
• 撤回同意权。 当我们依赖您的同意处理您的个人信息时，您也有权随时撤回您的同意。

请注意，在回应此类请求之前，我们可能会要求您验证您的身份。您有权就我们收集和使用您的个人信息向数据保护机构投诉。有关更多信息，请联系您在欧洲经济区 (EEA) 的当地数据保护机构。

8. 儿童隐私

我们的服务不适用于13岁以下的任何人。我们不会故意收集13岁以下儿童的个人身份信息。如果我们发现13岁以下的儿童向我们提供了个人信息，我们会立即从我们的服务器中删除这些信息。如果您是父母或监护人，并且您知道您的孩子向我们提供了个人信息，请与我们联系，以便我们能够采取必要的措施。

9. 本隐私政策的变更

我们可能会不时更新我们的隐私政策。如有任何更改，我们会通过在此页面上发布新的隐私政策来通知您。建议您定期查看本隐私政策以了解任何更改。本隐私政策的更改在发布到此页面后即生效。

10. 联系我们

如果您对本隐私政策有任何疑问，请联系我们：

电子邮件：support@eaststellar.com